NM
Nokuphila M
1 reviews | Active since Jul 2019
10 Sept 2019, 06:18
AF is the worst
I logged a complaint 19th July 2019 on this platform regarding an IRP5 I had requested on the 28th of June. My query still hasn't been solved. I haven't received a follow up call from AF as they had promised. So I'm still accumulating fines for non submission at SARS. You should be proud of yourselves. Saying I'm disappointed with the way I have been treated would be an understatement of the year.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
11 Sept 2019, 05:54Dear Nokuphila M
Thank you for taking the time to advise us of the service that you experienced.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
LEV-417
Thank you for taking the time to advise us of the service that you experienced.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
LEV-417
Alexander Forbes Financial Services's reply11 Sept 2019, 05:54
Official
Dear Nokuphila M
Thank you for taking the time to advise us of the service that you experienced.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
LEV-417
Thank you for taking the time to advise us of the service that you experienced.I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.I will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
LEV-417