SR
Seebooseasaw R
1 reviews | Active since Aug 2024
30 Sept 2024, 11:21
AF Complain after Complain with no feedback😡
I wash my hands when it comes to AF😡😡 I personally went to their offices for assistance , as i communicated with them that I am seeing incorrect information on my profile Till today , no help from AF my manual submission claims are stuck .. even going over 15days 😡😡😡 Its like we now borrowing money from them the way they delaying and treating us . Been holding on a call for over 2hours with no luck of getting an agent to assist .. The financial stress that AF is creating is out of hand now ... i wish someone can sue this company because they not taking their client serious
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Alexander Forbes Financial Services's replyOfficial
30 Sept 2024, 14:04Dear Seebooseasaw
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
Alexander Forbes Financial Services's reply30 Sept 2024, 14:04
Official
Dear Seebooseasaw
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation