CM
Celest M

1 reviews | Active since Aug 2014

19 Sept 2025, 15:35

AF!!!! AVOID!!!!!! AVOID!!!!!!!! AVOID!!!!!!!!! ALEXANDER FORBES ROBS US!!

URGENT NOTE!!!! AVOID!!!!!! AVOID!!!!!!!! AVOID!!!!!!!!! ALEXANDER FORBES FOR EMPLOYEES' PENSION / PROVIDENT FUNDS!!!!! NOTE TO ALL BUSINESSES!!! Alexander Forbes are absolute *****sters AND TOTALLY ***********!!!! AND THEY DON'T EVEN GIVE @@@@ for people! ALEXANDER aka "*****" FORBES submits incorrect information to SARS re: 3614 codes and then take 4 months and counting (so far!!!) to correct their mistakes, meanwhile we have to "be patient" and not submit our SARS documents otherwise we will owe SARS - WHY???? BECAUSE ALEXANDER FORBES DOES NOT KNOW WHAT THEY ARE DOING WITH OTHER PEOPLES MONIES!!!! Talk about total ignorance! COMPANIES BEWARE!!!! AVOID AT ALL COSTS!!!!! Before you even think to use AF for Pension / Provident, do yourself and your employees a favour and check on HelloPeter to see the 1000's NEGATIVE reviews!!!!!!!!!!!!! Oh, and forget about getting ANY FEEDBACK AT ALL from a human person! They have this computerized systems that auto sends out reply every time and it is ALWAYS EXACTLY THE SAME GENERIC ANSWER which never gets attended to.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply19 Sept 2025, 15:49
Official
Dear Celest, 

At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint.  We will investigate your complaint and provide feedback on the contact details provided.    Regards Alexforbes Customer Experience