HR
Hein R
1 reviews | Active since Feb 2019
18 Mar 2020, 15:39
Aexander Forbes handling Standard Bank Surplus on Pension Fund
Alexander Forbes Financial Services. Worst service ever. Seems I am not the only one complaining. Transaction of paying out surplus of Standard Bank Pension Fund started Nov 2019 already, with all forms and request handed in. No reaction after doing exactly what they wanted. I wish Standard Bank can see this and react on it. Seems the only way these *********** company will do their work I am sure they get proper remuneration for!!
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
19 Mar 2020, 18:10Dear Hein,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Mpho Mohlabi
Mpho Mohlabi
Alexander Forbes Financial Services's reply19 Mar 2020, 18:10
Official
Dear Hein,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards,
Mpho Mohlabi
Mpho Mohlabi