WT
Wongezile T

1 reviews | Active since Jul 2022

22 Nov 2023, 12:47

Acknowledge Your Customers And Bring Back The Money!!!

I Wongezile Twalo(TT0806) ID No. ***, Email address(***) have been waiting for more than 3 months now since I asked for withdrawal (All needed documents were emailed by me and the company i worked for) but no updates or feedback has been made by them. I've written multiple complaints on their website and app but no further steps have been taken. It's sad going to bed on a hungry stomach while you have money hanging. Alexander Forbes *Please acknowledge your customers.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply22 Nov 2023, 15:36
Official
 Dear Wongezile

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. 

We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 

We will investigate your query and provide feedback with the contact details provided. 

Kind Regards 
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