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Tashwill V
1 reviews | Active since Oct 2024
08 Oct 2024, 05:52
Absolute **** do your work properly
The ****iest experience ever I received one lousy email stating that there's no problem with outstanding documents no problem with sars but when I logg into af connect the stupid line is still on claim registered but it takes 42 days to conclude a claim so will u tell me that it will magically appear to closed on the portal because it's been stuck on claim registered since 30 days what type of service is this please do your work properly I'm getting tired of sending emails for an response that I don't get
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Alexander Forbes Financial Services's replyOfficial
10 Oct 2024, 13:40 Dear Tashwill,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply10 Oct 2024, 13:40
Official
Dear Tashwill,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations