CM
Chandapiwa M

1 reviews | Active since Jun 2015

11 Jun 2015, 10:17

8 months and still waiting for pension payout

I worked for a South African company with a subsidiary in Botswana. They closed their Botswana office and I was retrenched in October 2014. June 2015 and I am still waiting for my pension payout from Alexander Forbes. The money was invested in SA. Forbes claim that they're waiting on SARS to issue a tax directive. This has been a huge inconvenience as I am currently unemployed. What further steps can I take? Thank you

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply11 Jun 2015, 10:25
Official
Hello cmajola,

We acknowledge receipt of your complain and apologize for the delay experienced on the processing of you claim.

We are investigating into this and will provide you with feedback as soon as possible.

Regards
Kiren Singh