JC
Jane C

1 reviews | Active since Oct 2015

23 Oct 2015, 11:17

60

My claim was submitted on the 30th of September but up to this date nothing has been done. I call each and every week for an update, but I have been told they will escalate my claim/ or answer and keep me on hold while you hear people on background laughing. I am so annoyed by Alexander Forbes incompetency. I really respected the company but the 99% payout claim is rather an unrealistic number to claim. Poor service :(

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply23 Oct 2015, 12:06
Official
Hello 2leebabe,

Thank you for raising your concerns with us.

We do apologize for any inconvenience caused.
I am investigating into this and will provide you with feedback on your details provided.

Kind Regards
Kiren Singh