SB
Sibongile B

1 reviews | Active since Aug 2019

12 Sept 2026, 13:54

4 months waiting for provident fund make it make sense

Been waiting for my funds from the 19 of May 2026 till to date there’s no communication I have to constantly call you guys everyday how do I do that when I’m unemployed my money is back from sars why are you not transferring the money in

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply14 Sept 2026, 08:33
Official
Dear Sibongile

At Alex forbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. 

We hereby acknowledge receipt of your complaint. 

We will investigate the matter and provide feedback using the contact details you have provided. 

Regards
Alexforbes Customer Experience