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wesley C

1 reviews | Active since May 2016

15 Nov 2017, 17:44

4 months to have my pension transferred

I resigned form my employer in July 2017. I requested my pension (held with Alexander Forbes) to be transferred to my Sanlam RA ... Between he 2 of these organisations it has taken 4 months and still nothing....

They don't follow up on anything , they just sit complacently and make me do the job for them. no ownership!!!

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply16 Nov 2017, 09:46
Official

Good Day

Thank you for bringing this matter to our attention.

We apologise for the service you've experienced.

We are investigating this matter and will be in contact with you via the details provided.

Kind Regards

Bongiwe