TM
Thendo M

1 reviews | Active since Dec 2021

13 Oct 2023, 14:12

4 Months Delayed Pament

worse company ever : after 4 months i am still waiting for my payment , today i called following up and upset as i was i requested to speak to the supervisor which i was transferred to a gentlemen called Jack Matlou who did not wanted to understand my frustration and or at least listen instead of raising his voice on me . very disappointed

i will never recommend any employer or anyone to Alexandra Forbes

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply13 Oct 2023, 15:20
Official
Dear Thendo 

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. 

We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 

We will investigate your query and provide feedback with the contact details provided. 

Kind Regards 
Customer Insights and Escalations