JS
Jenande S
1 reviews | Active since Feb 2018
19 Aug 2024, 16:57
3rd time lucky, maybe?
I was notified i would get feedback today, once again no emails, no notifications nothing. If you want feedback you have to go on here to get it
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Alexander Forbes Financial Services's replyOfficial
20 Aug 2024, 07:54Dear Jenande ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply20 Aug 2024, 07:54
Official
Dear Jenande ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations