nS
noni S
1 reviews | Active since Feb 2025
04 Feb 2025, 10:51
2pot no response
i made a 2 pot claim in december via my employer, my employer sent in an email in january for feedback and i also sent email in Jan and now Feb, till to date i have not received any feedback . im so dissapointed with the services and theres nothing frustrating than not getting any form of communication not even an sms nothing.
Helpful (0)
Replies (5)0
Replies (5)
Alexander Forbes Financial Services's replyOfficial
04 Feb 2025, 11:08 Dear Noni
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply04 Feb 2025, 11:08
Official
Dear Noni
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
nS
noni S's updateReviewer Update
04 Feb 2025, 11:31i would greatly appreciate that. Thank you.
nS
noni S's update04 Feb 2025, 11:31
Reviewer Update
i would greatly appreciate that. Thank you.
Alexander Forbes Financial Services's replyOfficial
12 Mar 2025, 16:11Dear Noni
At Alexander Forbes, our clients are important to us and I am sorry to learn that you were dissatisfied with our service.
We can confirm that you were assisted with your profile online and successfully submitted your savings claim.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you were dissatisfied with our service.
We can confirm that you were assisted with your profile online and successfully submitted your savings claim.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply12 Mar 2025, 16:11
Official
Dear Noni
At Alexander Forbes, our clients are important to us and I am sorry to learn that you were dissatisfied with our service.
We can confirm that you were assisted with your profile online and successfully submitted your savings claim.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you were dissatisfied with our service.
We can confirm that you were assisted with your profile online and successfully submitted your savings claim.
Kind Regards
Customer Insights and Escalation
nS
noni S's updateReviewer Update
13 Mar 2025, 09:36Greetings AF
One of your client Liason-Dipuo, ohh was of great help, yes dipuo assited me very well and in a proffesional manner. I truly appreciate her/his dedication in ensuring that I get sorted out . Made sure she/he communicates timeously and got back to me on time. and also made sure Im connected to the revelant departments if my request is out of her office. Im truly greatful.
Her/his hardwork in assisting me is truly commendable.
Thank you.
One of your client Liason-Dipuo, ohh was of great help, yes dipuo assited me very well and in a proffesional manner. I truly appreciate her/his dedication in ensuring that I get sorted out . Made sure she/he communicates timeously and got back to me on time. and also made sure Im connected to the revelant departments if my request is out of her office. Im truly greatful.
Her/his hardwork in assisting me is truly commendable.
Thank you.
nS
noni S's update13 Mar 2025, 09:36
Reviewer Update
Greetings AF
One of your client Liason-Dipuo, ohh was of great help, yes dipuo assited me very well and in a proffesional manner. I truly appreciate her/his dedication in ensuring that I get sorted out . Made sure she/he communicates timeously and got back to me on time. and also made sure Im connected to the revelant departments if my request is out of her office. Im truly greatful.
Her/his hardwork in assisting me is truly commendable.
Thank you.
One of your client Liason-Dipuo, ohh was of great help, yes dipuo assited me very well and in a proffesional manner. I truly appreciate her/his dedication in ensuring that I get sorted out . Made sure she/he communicates timeously and got back to me on time. and also made sure Im connected to the revelant departments if my request is out of her office. Im truly greatful.
Her/his hardwork in assisting me is truly commendable.
Thank you.
Alexander Forbes Financial Services's replyOfficial
13 Mar 2025, 09:47Dear Noni,
Thank you for taking the time to send us a Compliment, we appreciate you taking the time to share this positive feedback with us.
We are delighted to hear that you are happy with the service received.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Kind Regards
Customer Insights and Escalation
Thank you for taking the time to send us a Compliment, we appreciate you taking the time to share this positive feedback with us.
We are delighted to hear that you are happy with the service received.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply13 Mar 2025, 09:47
Official
Dear Noni,
Thank you for taking the time to send us a Compliment, we appreciate you taking the time to share this positive feedback with us.
We are delighted to hear that you are happy with the service received.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Kind Regards
Customer Insights and Escalation
Thank you for taking the time to send us a Compliment, we appreciate you taking the time to share this positive feedback with us.
We are delighted to hear that you are happy with the service received.
I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
Kind Regards
Customer Insights and Escalation