oH
onalenna H

1 reviews | Active since May 2018

22 Sept 2024, 04:31

2pot

I claimed my 2pot on the 6th of September and it's been on claim registered since 8 days ago how long does it take for you to verify tax? It would have been nice if all people waited unlike people who claimed after us getting money first

0
Replies (2)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply22 Sept 2024, 17:52
Official
Dear Onalenna,
 At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.  We will investigate your query and provide feedback with the contact details provided.     Kind Regards Customer Insights and Escalations 

oH
onalenna H's update30 Sept 2024, 08:36
Reviewer Update
It has been days since it was on tax it will be a month now in 6days and I haven't gotten my money