MM
Molatelo M

1 reviews | Active since Aug 2021

26 Sept 2024, 11:23

2pot claim , horrible service

Am very disappointed with Alexander Forbes , I summited my 2 pot claim on the 3rd still today no payment received.

0
Replies (2)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply26 Sept 2024, 19:31
Official
Dear Molatelo 
 At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.  We will investigate your query and provide feedback with the contact details provided.     Kind Regards Customer Insights and Escalation
MM
Molatelo M's update27 Sept 2024, 08:24
Reviewer Update
its been 19 days since i app**** , so am disappointed , if it was up to me i will move my pension fund elsewhere