NH
Nompumelelo H
1 reviews | Active since May 2021
27 Sept 2024, 12:46
2pot
This is my 2nd complaint since i haven’t been assisted, the consultants are very rude and unhelpful, i claimed on the 05:09/2024 and still haven’t received my money, it has been on payment for more than a week, i am disappointed and frustrated
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Replies (2)NH
Nompumelelo H's updateReviewer Update
30 Sept 2024, 07:20I am still not assisted, they are ignoring me, no communication or change still, at this point i am furious
NH
Nompumelelo H's update30 Sept 2024, 07:20
Reviewer Update
I am still not assisted, they are ignoring me, no communication or change still, at this point i am furious
Alexander Forbes Financial Services's replyOfficial
30 Sept 2024, 11:32Dear Nompumelelo,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
Alexander Forbes Financial Services's reply30 Sept 2024, 11:32
Official
Dear Nompumelelo,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation