1 reviews | Active since Oct 2024
2022 Delayed Payout After Resignation Despite Submitting Required Documents
I had previously shared a detailed review but had to delete it as I mistakenly included personal information, thinking it would be a private response. It has been 15 days, and I haven’t received any contact from your office regarding the matter. I’m reposting my review and would appreciate a prompt follow-up this time. ********* I resigned in 2022 and have yet to receive my pay-out. As a passport holder, I submitted all the required documents through my former employer, including the latest bank slip. However, every time I inquire, I am told that no record can be located. This has caused significant frustration, as I have comp**** with all requirements but continue to face delays and a lack of updates. Please investigate this matter urgently and provide a resolution.
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations