NM
Nozintle M

1 reviews | Active since Sept 2024

01 Oct 2024, 13:06

20 days means nothing

20 days turn around time turning to be a night mare as this company just kept quite.i am on day 20 and my money still no where near my account and ALEX IS SO QUITE they won't even tell us what is the hold up

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply01 Oct 2024, 14:13
Official
Dear Nozintle
 At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.  We will investigate your query and provide feedback with the contact details provided.     Kind Regards Customer Insights and Escalation