WS
Wesley S
1 reviews | Active since Sept 2024
28 Sept 2024, 09:06
2 pot experience
So 20 days have now passed, 20 working days yes i have counted. I am still on payment this has been a headache from the get go, the lies ive been told the lack or communication. Is there something wrong at Alex Forbes?Is there money to pay us that claimed because all these complaints lets me think there is something you are not telling us. I app**** the 2nd of September and this seems to be a lost cause trying to get my 2 pot claim. We will never see that money i have given up thank you for the horrible experience.
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Alexander Forbes Financial Services's replyOfficial
30 Sept 2024, 12:03Dear Wesley,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
Alexander Forbes Financial Services's reply30 Sept 2024, 12:03
Official
Dear Wesley,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation