ZB
Zenia B
1 reviews | Active since Oct 2024
11 Oct 2024, 05:38
2 pot claim and payment
It's been another week of struggling with no communication and no progress and I'm still waiting on my payment.
Helpful (0)
Replies (3)0
Replies (3)
Alexander Forbes Financial Services's replyOfficial
11 Oct 2024, 14:01Dear Zenia,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply11 Oct 2024, 14:01
Official
Dear Zenia,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
ZB
Zenia B's updateReviewer Update
12 Oct 2024, 05:35Stop with auto mated messages it's been 2 weeks on hellopeter and there has been no response and no tending to our cries.Please have my money paid,this was supposed to be emergency funds and it's surpass it's days I'm on 32 days!!! I'm contacting the CEO of Alexanser Forbes.
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Zenia B's update12 Oct 2024, 05:35
Reviewer Update
Stop with auto mated messages it's been 2 weeks on hellopeter and there has been no response and no tending to our cries.Please have my money paid,this was supposed to be emergency funds and it's surpass it's days I'm on 32 days!!! I'm contacting the CEO of Alexanser Forbes.
ZB
Zenia B's updateReviewer Update
13 Oct 2024, 20:08I'm on day 38 no payment as promised, this was money for emergency and because turnaround time was 20days I counted on the money and trusted the company's.words...nothing came my way I had to then make a personal loan to cover what I suppose to do with my funds.I will take matters further as I haven't received my payment yet.
ZB
Zenia B's update13 Oct 2024, 20:08
Reviewer Update
I'm on day 38 no payment as promised, this was money for emergency and because turnaround time was 20days I counted on the money and trusted the company's.words...nothing came my way I had to then make a personal loan to cover what I suppose to do with my funds.I will take matters further as I haven't received my payment yet.