PN
Peterson N

1 reviews | Active since Apr 2013

04 Sept 2024, 10:09

2 Pot

your internet access sucks. you could have prepared better for the beginning of September

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply04 Sept 2024, 10:27
Official
Dear  Peterson , 

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.  Alexforbes is receiving and processing claims, however we are experiencing unusually high traffic volumes on AF Connect due to the two-pot system. Please refresh or try again later.

We apologise for any inconvenience this may cause and appreciate your understanding and patience  Kind Regards Customer Insights and Escalations