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sipiwe K
1 reviews | Active since May 2015
06 Sept 2024, 13:08
2 POST SYTEM NOT WORKING!
I have been trying to contact this ppl for the past 5 days, it says I already submitted i never submitted my claim for 2 pots I stayed 2 hours on the line yesterday no HELP whatsup is down
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Alexander Forbes Financial Services's replyOfficial
09 Sept 2024, 05:18Dear Sipiwe, At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply09 Sept 2024, 05:18
Official
Dear Sipiwe, At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations