1970 unclaimed miine benefits

<p>I am Shebang Ramotshela son of Andrew Domnick Masilela who has been struggling with alexander forbes for over 12 months with a payout that its due to Andrew's beneficiary. I have comp**** with all the documents alexander forbes requested from me and until this day alexander forbes has not given me a date of when they are going to pay the unclaimed benefits. They have indicated that the funds are available and certain documents has to be in placed before the payout and i comp**** but they have given me nothing but their incompetency call centre that cuts your call while you waiting for them to check your status and have the nerve of not calling you back... when you finally get to speak to someone who has your information on their system then they tell you to call them back after 5 DAYS..... REALLY ????? ALEXANDER FORBES IS THE WORST FINANCIAL INSTITUITION IN THIS COUNTRY WHEN IT COMES TO SERVICE DELIVERY yet they ask people to trust them with their money and lives. I am fortunate because i have a platform like hello peter to express my concerns but can you imagine those old grannies and granpa who are been given the run around about the payout of this 1970 unclaimed mine benefits ??? they loose hope and let go which is exactly what this instituition is is forcing our people to do. I have HAD ENOUGH of calling alexander forbes sending emails with no reply and am certain i am not the only one sick and tired of this service from alexander forbes. Pay out what is due because you have all the documents you required </p>