NT
Noluvo T

1 reviews | Active since Aug 2021

15 Oct 2024, 18:28

***!!!!

"Your bank wont allow us to deposit your savings pot money into your account" bull****, why would a bank reject a payment yet this is the same account I'm using for my salary, you guys must stop lying about the banks when its your system that is messed up!!! what is the point of requesting for documents if you are not going to update your system .SIES man, this is my money I'm a not borrowing it,, this is so annoying!!!!!

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply16 Oct 2024, 19:55
Official
 Dear   Noluvo,

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 
Customer Insights and Escalations