Why take peoples deposit?

Horrible service from beginning to end. I moved on 30 March 2025, only received an email on 16 April with my final statement, informing me that they will be deducting almost R7000 from my deposit. With only R933 for water for the month of March which I totally agree with. But extra water to the amount of R2012, why? Apparently there are two small marks on a wall, cost to repair R1545. I did not even put anything on the walls.

I replaced the gate at the back so that a vehicle can park inside because the gate that was up could not even lock R19 000, out of my own pocket. I planted grass in the back yard, R2000 out of my own pocket. But yet I am still waiting for my deposit.

Horrible experience