Very terrible customer service from Cashier Debbie Zuko

Good day

My name is Thembi Makhubela I recite in Alexandra Tsutsumani . I am a regular shopper at your stores as a do my monthly grocery there every month.

I am also a student currently funded by Nsfas but today I got very terrible service from your cashier as I was asking to withdraw a R1000 from intellimali however the cashier was rude told me she doesn’t have money but gave the customer after me a withdrawal money while she left me unattended at the till like I don’t exist and when I followed up with her she raised her voice said she doesn’t have money then called the manager after 20 min of leaving me unattended without communication . I also have a recording of this incident as this was not my first bad service I received from the store .

Please update me with feedback on this matter as I feel Debbie Zuko needs to be disciplined for not having customer service before I log a social media complain with the video attached