pM
pamela M

1 reviews | Active since Feb 2011

13 Aug 2015, 11:51

BAD SERVICE

<br> I went to Aldo Sandton the 31 July 2015 I wanted to buy a set of shoes and unfortunately they didn't have my size and told me that they will get a pair from Clear Water. I then called the store on Tuesday 4 August 2015 and they told me that they will be receiving the stock the following day and will call me on Wednesday 5 August 2015 to which they never did call me. I then drove to the store last week Thursday to check on what's happening and I was told that they will call me on Tuesday 11 August 2015. Since they don't pride themselves with good service nobody bothered to call me back till today I had to still call them back and was still sent from pillar to post your staff don't care about their customers and when answering their phones they don't introduce themselves professionally. What's the point of being in the business of dealing with people when you don't have customer care skills? What's the point of even trying to take a clients information when you know you won't follow through your job? Your staff needs to realize that we are paying customers and whatever we purchase there we not being subsided we use our money. I am very angry because thus far no one seems to know w

0
Replies (0)