Aldo Gift Cards useless

Good day, We would like to express our great disappointment at the appalling service received at your store in Sandton today 17 Dec 2020 around 3pm. Firstly the staff were not the friendliest and showed no interest in us when we entered the store. And then when we finally got the items we wished to purchase, we got the shock of our lives on the antiquated old systems that were being used by Aldo. So we had a birthday recently and some of the guests gave us gift cards. We had two gift cards of R500 each and the two items we wished to acquire added up to R950. We were quickly told that "the system" does not allow you to use two gift cards on a single purchase? So the one item being R700 we would have to top that purchase up with our own cash? This was the first of have ever heard of this? All other retail and clothing outlets allow this and the staff were not willing to help in any way. So we left without any of the items because there is no point in paying out of our pocket when the gift cards we had sufficiently covered the purchases.

Aldo please update your systems and train your Aldo Sandton staff on customer service.

Thank you.