PC
POPPY C
1 reviews | Active since Apr 2017
24 Apr 2023, 18:08
ALDO GATEWAY STAFF ARE NOT DOING YOUR BRAND JUSTICE
I am a regular customer as almost all of my shoes and handbags are ALDO. I went in today to do a return, Tanya assisted me. No greeting no can we help you with another shoe, silent treatment and SULLEN face. Really a bad advert for your store. Numerous stores are closing down and I can tell you a friendly employee can make or break your brand. She needs to up her game as people who shop at ALDO do have spending power, are usually higher end customers and don't expect to be treated like we are buying groceries at the local supermarket. On the other hand was assisted a few times by a very friendly gentleman in the store, but obviously cannot only go in there when he is available.
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