Alcus property management...WORST AGENCY EVER

This is the worst agency ever. The service is pathetic to say the least. Paying them is a waste of money. I had an issue with my tenant and all they could say was that we are writing the emails to the tenant and he is not responding or we can't get hold of him. Now that I am canceling the lease, they are very quick to highlight clauses in the contract. They are PATHETIC