Alcus Property Management Bad Service

Found a property on line to let - Sent a mail to Neels at Alcus Property Management (17 July 2015) regarding the advert online and wanted to view the property,he then indicated the property is still available.After numerous emails back and forward he then referred me to another Agent Barbara Potgieter who I then also mailed for viewing arrangements (mail bounced back 21 July 2015). I then contacted her Telephonically to arrange viewing she then told me they need to get hold of the keys etc and that I need to send my mail address so that she could confirm.The next day she just sends me a list of properties available and no response to viewing the property.<br> <br> I then sent her messages on her cellphone and we got a date set eventually for Sunday (26 July 2015) @ 10 the morning...I arrived for the viewing just before 10 and stood around for 30 minutes and no show from Alcus Properties or Barbara - I sent a message to her at 10:31 that reminded her we had a appointment and that it was unprofessional.I got a message back from her at 13:24 on Sunday 26 July 2015 saying that it was not unprofessional and that she had problems with her phone and lost my number.....Still waiting for a reply