******* dealership

<p>I bought a used car at Alberante BMW 7months ago and it's been having problems since the 3rd month, and it has a drivetrain issue and has been fixed by the dealership twice before I complained to BMWSA that I want this car to be exchanged but they decided to help the dealership repair the car without even coming back to me to get my story. I feel ****** by the dealership and BMWSA , they both repaired the vehicle on the 3rd attempt and they promised it's sorted until a month later after the repair I found myself stranded again on the road with the same problem and that's the 4th time in 4 months and the service that dealer is providing is below class as the service advisors size you up and give **** service Marlon Smith will only call once a day after 15:00 to give progress report and Wayne Rundle said the F##k words several times to me when I needed assistance from him last week and the Dealer principal and Service manager haven't done anything about this matter i reported 7 days ago. I disappointed at how this dealer is treating their customers and BMWSA are giving them a free ride and letting them get away with it . BMWSA don't respond to the queries you logged with them they just go ahead a talk to the dealership without the customers side of the story. I'm not going to drive that car again they must put heads together and come up with a satisfying deal for me as they telling me they repairing /replacing a cylinder head after all the previous engine repairs they did, I sure deserve to enjoy my "newly" bought vehicle that is driving well.</p>