Lack of service, and negligence. Vast ******* at the end of the day!

Yesterday, I picked up the car at OR Tambo, Johannesburg Int Airport branch, that I booked online via https://www.alamo.com/en/home.html Next morning I noticed that they gave me a car with a temporary licence, which will be expire during the planed rental term.

1. The stuff at the Alamo desk were very unfriendly and negligent. They wrongly informed me about the conditions of the extension. The stuff **** that Alamo will keep the special rate that I booked the car for in case of a possible extension. 2. The stuff was reluctant to provide me the copy of the inspection list of damages on the car. Eventually they emailed me the inspection copy. There are 12 damages falsely marked on the captured image list, which do not visible on the car.

3. Once I signed the contract the stuff literally brushed me not even telling where the car got parked.

4. Today I called the OR Tambo branch and told them about my concern and that I would like to return the car earlier than than it was book (due to this incoveniance). They said that I can return the car but not Alamo not is not going to refund me the difference between the booked and actual rental period..

5. Later I figured out that the Alamo is the entity who does the adverti*****t and signs on contract though the Woodford is the entity who is taking (or not taking) the responsibility for the rental job. And case of any complaint they shifting accountability on each other for the disadvantage of the customer.

Now, what kind of service is this? Really??? ******* or what?