CV
Chris V
1 reviews | Active since May 2015
14 May 2015, 10:54
Poor Service - No product or feedback
I have awning placed an order for a Poly carbonated awning on 9 April and was promise a 2 to 3 week delivery and installation. It is now 5 weeks and still now awning, or even any feedback as to when the awning will be delivered and installed. I have phone earlier in the week and was then promise delivery either today or Friday. On phoning today they still had no idea as to when I will get my delivery. <br> This not poor service, this is pathetic
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Al Awnings's replyOfficial
14 May 2015, 12:22Hello verweyc,
Yes we are guilty ! We had all those public holidays which turned into full scale holidays and affected our delivery times. However, our client told us earlier in the week that the awning had to be up on Friday or he would post on Hellopeter. Unless I have my days wrong..today is only Thursday. What is more, we phoned our clients wife this morning to book the installation for tomorrow. She said it was fine for tomorrow and she would let her husband know. Well it seems they didn't communicate and if my client had any decency , he would retract this inappropriate report and apologize to us.
Yes we are guilty ! We had all those public holidays which turned into full scale holidays and affected our delivery times. However, our client told us earlier in the week that the awning had to be up on Friday or he would post on Hellopeter. Unless I have my days wrong..today is only Thursday. What is more, we phoned our clients wife this morning to book the installation for tomorrow. She said it was fine for tomorrow and she would let her husband know. Well it seems they didn't communicate and if my client had any decency , he would retract this inappropriate report and apologize to us.
Al Awnings's reply14 May 2015, 12:22
Official
Hello verweyc,
Yes we are guilty ! We had all those public holidays which turned into full scale holidays and affected our delivery times. However, our client told us earlier in the week that the awning had to be up on Friday or he would post on Hellopeter. Unless I have my days wrong..today is only Thursday. What is more, we phoned our clients wife this morning to book the installation for tomorrow. She said it was fine for tomorrow and she would let her husband know. Well it seems they didn't communicate and if my client had any decency , he would retract this inappropriate report and apologize to us.
Yes we are guilty ! We had all those public holidays which turned into full scale holidays and affected our delivery times. However, our client told us earlier in the week that the awning had to be up on Friday or he would post on Hellopeter. Unless I have my days wrong..today is only Thursday. What is more, we phoned our clients wife this morning to book the installation for tomorrow. She said it was fine for tomorrow and she would let her husband know. Well it seems they didn't communicate and if my client had any decency , he would retract this inappropriate report and apologize to us.