Aksons iCar
Unclaimed Business
|3.7|3 Reviews (last 12 months)|This business does not respond to reviews
Aksons iCar
Unclaimed Business
|3.7
3 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
0Likely
NPS Score
0
Recommended: Likely
Review Distribution
3.7|3 Reviews
Oct '25 - Sep '26
Recent reviews (3)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
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Xhanti N
1 reviews | Active since Jul 2026
28 Jul 2026, 10:00
Seamless Experience
Bro! I was assisted by Siyabonga from the PMB dealership - awesome experience. Complete 5-star! I bought a vehicle on a Friday (while in PTA), and I took delivery on Saturday (the following day). Instant responses, updates without requests, and professional.
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Xhanti N
1 reviews | Active since Jul 2026
28 Jul 2026, 10:00
Seamless Experience
Bro! I was assisted by Siyabonga from the PMB dealership - awesome experience. Complete 5-star! I bought a vehicle on a Friday (while in PTA), and I took delivery on Saturday (the following day). Instant responses, updates without requests, and professional.
0
Replies (0)mB
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Natashia M
1 reviews | Active since Mar 2021
3 Oct 2025, 16:35
Terrible customer service
I recently purchased a brand-new BAIC X55 from Aksoni Car PMB, Chatterton branch, and I am extremely disappointed with the customer service I received. From the beginning, the sales consultant and management failed to provide proper communication and support. After delivery of the vehicle, I discovered discrepancies compared to what was demonstrated to me during the test drive. When I raised my concerns with the sales consultant, Thabile, and the manager, Yusuf, the level of service was unprofessional and dismissive. Instead of addressing my concerns, the sales manager, Natasha, informed me that the features I queried had been discontinued – which was not the case when I made my purchase. This left me feeling misled and dissatisfied as a paying customer who trusted the dealership. I did not expect this level of poor service, lack of accountability, and unwillingness to resolve issues from a dealership selling brand-new vehicles. As a consumer, I believe in transparency and fairness, and this experience has been frustrating and disappointing. I hope management takes this feedback seriously to improve customer care and honesty in their dealings.
Helpful (0)
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Natashia M
1 reviews | Active since Mar 2021
3 Oct 2025, 16:35
Terrible customer service
I recently purchased a brand-new BAIC X55 from Aksoni Car PMB, Chatterton branch, and I am extremely disappointed with the customer service I received. From the beginning, the sales consultant and management failed to provide proper communication and support. After delivery of the vehicle, I discovered discrepancies compared to what was demonstrated to me during the test drive. When I raised my concerns with the sales consultant, Thabile, and the manager, Yusuf, the level of service was unprofessional and dismissive. Instead of addressing my concerns, the sales manager, Natasha, informed me that the features I queried had been discontinued – which was not the case when I made my purchase. This left me feeling misled and dissatisfied as a paying customer who trusted the dealership. I did not expect this level of poor service, lack of accountability, and unwillingness to resolve issues from a dealership selling brand-new vehicles. As a consumer, I believe in transparency and fairness, and this experience has been frustrating and disappointing. I hope management takes this feedback seriously to improve customer care and honesty in their dealings.
0
Replies (0)