Poor customer service from Akhona furniture Pretoria

This want to inform people of the poor customer service Akhona furniture give us. We both a wardrobe last week Friday 6 September 2024 and was told that the assembly guy will came today 13 September to install, but nothing has happened until today. When I ask them instead of call there own guy they send me this number and name Big Gift. When I call him he didn't even know about the installation in Eersterust better yet he said he will let me now when his done or he will came saterday, but at the shop I was informed that they don't do installation on Saturdays but Big Gift want to came on saterday. I think that the way Akhona this wanted our money and this is the service we received from them. This want to let you know Akhona furniture your service is very poor very poor poor poor poor poor poor poor. The person responsible for there what's app service convinced me that the guy will came today as they work until 7pm but Big Gift was very surprised when I called him to ask if he is still coming to Eersterust and he even sounded very surprised when I ask him.