Broken kitchen unit

Yesterday I called Akhona because they are ignoring me.the guy is busy blaming the driver.i asked for refund and he told me thy won't refund me they will only fix it.i dnt want the kitchen unit anymore.thy are refusing to give me back my money m no longer interested.now that I called he told me thy will take it and fix it.another damage kitchen unit.how do I get my money back m no longer want anything to do with them.m not happy within a week two drawers broken.