COVID-19 risk

During my stay at Akeso Milnerton I got COVID. Before I was admitted I had to get tested and the test had to be negative therefore I went into the clinic testing negative for COVID and came out positive. Regardless of where I got the virus this one lady whom I was informed was sister Denise, made me feel so uncomfortable as she was trying to shift the blame of me getting COVID during my stay at AKESO on me and my family. The facility does have COVID protocols in place however they are not strictly enforcing it. They keep on admitting people to the point where they facility is filled at full capacity. I remember passing through the reception and seeing a boat load of people gathering to admit their loved ones, bearing in mind that the patients are not allowed to have contact with any other people outside the facility. I was also informed that there had been an incident where one of the workers also tested positive for COVID however they kept on admitting patients without informing them that there had been a COVID case within the facility. Sister Denise insisted that I got the virus from having contact with my parents who came to drop my clothes off at the facility however I didn't have any physical contact with them and they did not have the virus or was not in contact with anyone that did have the virus. I understand that she had to do what is best for the business however I expected her to be more remorseful considering that I picked up the virus in the facility. The rooms are not cleaned regularly and the dishes are not cleaned throughly. The people dishing the food up do not wear gloves while dishing the food and the patients are not obligated to wear their masks at all times. Dispite having COVID protocols in place they are not strictly enforcing them and even the management staff do not wear their masks at all times. They were quick to get rid of me when they found out that I tested positive of COVID but yet the patients whom I was in contact with, which is most of them if not all, are not obligated to self-isolate, which means that they are not serious about preventing the spread of COVID within the facility.