jM
jacqualine M
1 reviews | Active since Jan 2015
18 Jul 2019, 12:30
Worst company to trust them with your pension
My husband resigned in January,to date we have not receive any communication from company,,sending us to pillar and post,not answering phone,no accountability.Banks are calling non stop for bond,school fees are behind,I have never seen an *********** company like Akani!!!!
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Akani Retirement Fund Administrators's replyOfficial
29 Jul 2022, 10:30 Dear Jacqualine,
On behalf of Akani RFA, we would sincerely like to apologize for the negative experience that you had with our customer service team. We acknowledge that our team did not help resolve your issue and didn’t provide the level of service that you’ve come to expect.
Going forward, we are going to take steps to ensure that this situation does not happen again.
Regards,
Akani Team
Regards,
Akani Team
Akani Retirement Fund Administrators's reply29 Jul 2022, 10:30
Official
Dear Jacqualine,
On behalf of Akani RFA, we would sincerely like to apologize for the negative experience that you had with our customer service team. We acknowledge that our team did not help resolve your issue and didn’t provide the level of service that you’ve come to expect.
Going forward, we are going to take steps to ensure that this situation does not happen again.
Regards,
Akani Team
Regards,
Akani Team