LP
Llenga P
1 reviews | Active since Jun 2020
21 Oct 2020, 22:48
Pension benefits
To tell the truth am very disappointed at how they handle our family matter.customer service need to be improved moreover when they have such responsibilities
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Akani Retirement Fund Administrators's replyOfficial
29 Jul 2022, 10:23Dear Llenga,
On behalf of Akani RFA, we would sincerely like to apologize for the negative experience that you had with our customer service team. We acknowledge that our team did not help resolve your issue and didn’t provide the level of service that you’ve come to expect. Going forward, we are going to take steps to ensure that this situation does not happen again.
Regards,
Akani Team
On behalf of Akani RFA, we would sincerely like to apologize for the negative experience that you had with our customer service team. We acknowledge that our team did not help resolve your issue and didn’t provide the level of service that you’ve come to expect. Going forward, we are going to take steps to ensure that this situation does not happen again.
Regards,
Akani Team
Akani Retirement Fund Administrators's reply29 Jul 2022, 10:23
Official
Dear Llenga,
On behalf of Akani RFA, we would sincerely like to apologize for the negative experience that you had with our customer service team. We acknowledge that our team did not help resolve your issue and didn’t provide the level of service that you’ve come to expect. Going forward, we are going to take steps to ensure that this situation does not happen again.
Regards,
Akani Team
On behalf of Akani RFA, we would sincerely like to apologize for the negative experience that you had with our customer service team. We acknowledge that our team did not help resolve your issue and didn’t provide the level of service that you’ve come to expect. Going forward, we are going to take steps to ensure that this situation does not happen again.
Regards,
Akani Team