Mr Nkosi

My father JA Nkosi Retired on 28/02/2021 and we submitted all the required documents to akani On the 28/02/20201. My old man is the breadwinner at home since he retired no income has been received at home. People from akani don't care, we've been phoning them ever since. When you call it takes you 1hour for the call to rich the Wright person, the person that I've been communicating with is the manager Tokina. She doesn't take people serious and not seem to care and when we phone her she's for ever in the meeting. Every week wen we phone to make follow up we been tald that the system are not working, at first they tald him that they still trying to gather all his information, every week we phone these different story tald. Service is very poor.