FK
Fifie K

1 reviews | Active since Sept 2020

29 Oct 2020, 15:10

Bad services!!!!!

My husband is busy waiting for his claim with Akani , he's the one that is calling them they don't care about people he's been waiting for them to pay a claim it been 5 weeks nothing is happening we have debts that needs to be settled our creditors are busy calling us they need their money, I really don't know why a Company like Sasol is working together with Akani because they don't care about people...... no sms no emails nothing is happening we have to call them to find out what is really happening we are just tied Sasol needs to deal with this ASAP.

0
Replies (2)
Akani Retirement Fund Administrators
Akani Retirement Fund Administrators's reply12 Nov 2020, 12:33
Official
Dear Fifie, we're sorry to hear about your experience. Our representatives are always available to help members. Please forward your email correspondence so we can identify the challenges you're experiencing. Mail ***. Mail should include the ID no & the fund he belongs to.
FK
Fifie K's update12 Nov 2020, 12:42
Reviewer Update
I can't see the email that I need to send my husband's Id's . But you do have my cell phones number for more information you can contact us before the 13 November. Because I'm planning to send everything to the newspaper and to our lawyer's department. I hope I will respond ASAP.