BJ
Bianca J

1 reviews | Active since May 2019

19 May 2021, 17:10

Are they *****ing our money?

Never have I ever experienced such bad service. We have been trying for 6 months to get my dad's pension fund from them and they do not answer their phones and when they do the are rude or make empty promises. Are they *****ing people's money?

0
Replies (2)
Akani Retirement Fund Administrators
Akani Retirement Fund Administrators's reply25 May 2021, 13:22
Official
Dear Bianca 
Sorry to hear of your ordeal. Please share details of your claim so that we can be able to assist with tracking progress. Admin
Akani Retirement Fund Administrators
Akani Retirement Fund Administrators's reply28 Jul 2022, 14:23
Official
 Dear Bianca,

We are sorry to hear about your negative experience with our customer service. 
We assure you that Akani Administrators does not use its stakeholders' money for ********** purposes. Please accept our sincerest apologies for the stress and frustration this has caused you.