JM
John M

1 reviews | Active since Oct 2023

30 Oct 2023, 11:40

Akani is refusing to pay my provident fund claim

I was dismissed from work in May 2021 and still waiting for my provident fund to be paid. I've been calling and even went to their offices in Kempton Park twice but they keek telling me they sent my suff to a new administrator and the new administrator is denying receiving my documents from akani

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Replies (5)
Akani Retirement Fund Administrators
Akani Retirement Fund Administrators's reply30 Oct 2023, 11:53
Official
Good day John, please email your query to *** and we will be in communication with you, please also include your contact number in the email.
JM
John M's update30 Oct 2023, 12:13
Reviewer Update
As I stated on the above text...i need to know what happened with my provident fund because I've been trying with no luck...been to your offices many times and called you several times but your response does not give me directions...the claim is for may 2021 before you hand the funds to momentum in November 2021

John Bheki Manzini
***
***


Akani Retirement Fund Administrators
Akani Retirement Fund Administrators's reply30 Oct 2023, 12:16
Official
A representative will be in touch with you.
JM
John M's update30 Oct 2023, 12:39
Reviewer Update
My previous employer completed and submitted my claim for on 7/6/2021 and as a matter of fact you (akani) were still holding the fund account and it was only after 5 month that you transferred the account to momentum and that shows a total misconduct from your side because you were supposed to have paid me long before you transferred the account to the other administrators
JM
John M's update02 Nov 2023, 07:46
Reviewer Update
Good morning

Since I have posted here akani promised to have their representative to call me but since been waiting no one called

This is a 2021 claim and all I want to know is where is my money and where can I expect it to be paid to me

The waiting has been long and the lies always I get is annoying and can't take them no longer