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OthaYise L
1 reviews | Active since Mar 2021
24 May 2021, 10:48
AKANI IS A HUGE ****
I have been **** to for six months now.different stories from the consultants everytime I call including my employer.i was retrenched last year October why is Akani not paying out our monies some have been waiting for a year.Mr ZAMANI LETJANI WHY ARE YOU QUIET WHEN EVERYONE IS COMPLAINING ABOUT THIS CAMPANY OF YOU.YOU HAVE ZERO RESPECT FOR YOUR CLIENTS.ALL YOU DO IS WISH PEOPLE A NICE FESTIVE SEASON.HOW IS YOUR CAMPANY GOOD FOR US WHEN WE ARE LOOSING EVERYTHING WE HAVE WORKED HARD FOR BECAUSE NOW WE CANT PAY OUR BILLS.RETRECHMENY ALONE WAS TRAUMA AND YOUR COMPANY IS WORSE.PLEASE TELL US WHATS GOING ON YOU ARE TOO RELAXED.
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Akani Retirement Fund Administrators's replyOfficial
28 Jul 2022, 14:20Dear Othayise,
We are so sorry to hear about the negative experience you had with our customer service. We understand you depended on us for your important financial needs and deeply regret we failed to deliver the high standard that you’ve come to expect from us. Please accept our sincerest apologies for the stress and frustration this has caused you.
Akani Retirement Fund Administrators's reply28 Jul 2022, 14:20
Official
Dear Othayise,
We are so sorry to hear about the negative experience you had with our customer service. We understand you depended on us for your important financial needs and deeply regret we failed to deliver the high standard that you’ve come to expect from us. Please accept our sincerest apologies for the stress and frustration this has caused you.