Unhappy customer

This company doesn't even deserve 1 star...wish that the was an option to rate them zero.

They only know how to collect rent but cannot attend to my queries..

Instead on giving me service that I am paying for, I get called a " bully" and a "child" maybe that's why no body bothers to assist me.

I moved in last year September and problems started, the property was not clean, the leasing Agent Vukosi gave me an incorrect meter number for electricity which means I bought electricity that I couldn't use and was left in the dark to fend for myself...

I had to be the one using my air time and effort to try and get the matter resolved and went an extend of having to live the property at their cost until I have electricity.

Mind you I am sitting in the dark with my daughter...

Then the geyser burst another story now the cherry on top was that I have been away from the house for 4 months and now,I want to come back.. In that 4 months I have never missed paying rent on time..

Vukosi asked that since they didnt paint when I moved in can they come and paint..

He, the leasing Agent did the painting with this other guy which lead to paint being all over the place including my furniture..

Then He broke the kitchen cupboard

Now again I have had to fight to get the kitchen cupboard repaired which He broke..

Dealing with Vukosi is a challenge and His boss Gladness is not making things easy..

Gladness wants to be listened too and forgets that conversations are a 2 way thing..

If you try to talk then she cuts the call ..

I am an unhappy customer and no one seems to care about " customer service" They treat me like they are doing me a favour where this is a business relationship and has to go both ways ..