AJACY KICKS - BAD SERVICE!!!!!

Last week 16th Oct, I went on their website and ordered a pair of kicks. Firstly, they did not have the colour so when I sent them a whatsapp i was told they had stock made the size available. I then emailed them, to make sure they got my payment etc. All was confirmed and was advised that I will send my delivery on Monday 21st. I then follow up this afternoon only to be told they dont have stock. I can't believe someone recommended me to them. This is such bad service. I just want my money back.