BW
Brian W

1 reviews | Active since Dec 2020

10 Dec 2020, 16:24

AJ Pools : Please don't use them

Whatever you do please do not use AJ Pools http://aj.zapools.co.za/. They made an absolute mess of our paving , were full of excuses and used our tools instead of their own. Used our bucket without permission and messed it up, also made use of our pick to chip the shell of the pool. They also treat their staff badly and seem to make use of contactors (No lunch supp**** for staff). Day 1 the staff had to catch a taxi home as they were apparently stuck on the highway. They did not have a pump to pump out the water from our pool and made use of our pool pump causing it to overheat. Day 2 staff were left waiting for tools. The staff member walked off site and we were told he was fired. We were then left hanging waiting for the pool to be drained and work to carry on. I managed to get hold of Jacques after the weekend and was given another excuse that his backie had broken down .Whenever I try and call Jacques , his phone goes unanswered as he knows I want some of my deposit back

0
Replies (1)
BW
Brian W's update14 Dec 2020, 12:15
Reviewer Update
An update : We were promised a very small refund of R700 on our deposit. It took him 3 days to reply with this message Good evening ... your refund will be processed once your comment on the internet has been removed. Needless to say we have no guarantee that we will receive the refund if we remove the post. I have therefore decided to leave the post up as I would rather warn other people so you don't fall into the trap we did