THE MOST PATHETIC, UNPROFESSIONAL, ***** COMPANY

I am an owner of a property managed by Aiv Propoerty Specialist and I've had problems with them since I bought my property. Whoever that does their finance should be fired because they don't know what they are doing. They charged me 27.5% Interest on a monthly basis which was way beyond the recommended Interest rate in RSA. The ridiculous charges were proven by my accountant and AIV refused to refund me but opted to credit my account however, they still expect me to pay legal fees due to errors made by their accountant. No one is willing to explain why im charged legal fees due to incorrect billing. The only thing they are good at is threting with legal action.

I've been in contact with Chanelle who had previously indicated that she would investigate the matter and assist in resolving it. Chanelle had promised that she would invite me for a meeting after her investigations to give me feedback however, she does not have answers and resorts to sending a vague email and refuses to meet me in person instead she informs me that legal action will be taken against me.

I have indicated to her on several occasions that I'm not refusing to pay however, I need to pay for something that makes sense to me but no one is willing to explain anything. If the costs are legit why can't Chanelle explain them to me?????

This is day light ******* and someone must put an end to it. They target individuals like myself who can't afford Attorneys. I wish the Sectional Tittle Ombudsman can intervene because I had reported the matter but no one attended to it.

This is the most pathetic, unprofessional, ***** company I've ever dealt with in my entire life and feel that they should be investigated.

Their defence is always threatening with legal action. That's not how you treat your customers.The worst comes to deal with. They don't even deserve 1 star.

Precious