BAD BAD SERVICE - NO WAIT NO SERVICE

I have ordered 2 items from Airydress last year November. Eventually after numerous e-mails and requests for a refund the items were dispatched at the end of February. Buffalo Logistics who are the company collecting and delivering the parcels received the parcel on the 19th of March. Buffalo Logistics never contacted me informing me that they received the parcel and what they need from me. Airydress keeps on referring me to Buffalo. Today I eventually got hold of Tumi at Buffalo Logistics. I made payment of the custom charges with a request for immediate payment from my account to their account. I requested Tumi to confirm with me when delivery will take place - her answer - I cant tell you that because the payment has to go to China first and only when China informs them that they payment has been received will delivery take place. Upon request on how long it is going to take them to get an answer from their China offices her response was that she does not now. She could not supply me with any answers to any question I asked her nor is their someone else that can assist me as they are on leave. Ah but why am I complaining about service? There is not service to begin with that includes Airydress and Buffalo Logistics. People please never ever buy from Airydress. Rather pay a bit more and order from a local company or store and know that at least you are not going to wait 4 months and then just to deal with a logistics company that also does not know what they are doing.